Ordering is easy — takes less than 3 minutes. Browse, add to cart, enter your details, choose how you want to pay, and we deliver to your door.
No account needed. No complicated forms. Just find what you want and we will bring it to you.
Visit our homepage and browse through our categories — Healthcare, Phones, Gaming, Audio, Laptops and more. You can also use the search bar to find a specific product by name.
When you find what you want, click the + button to add it to your cart. You can add as many products as you like. Your cart is shown at the top right corner with the total number of items.
Click the Cart button at the top to open your shopping cart. Review all items you have added. You can change quantities or remove items you no longer want.
When you are satisfied, click "Proceed to Checkout" to continue to the order form.
Fill in your delivery information on the checkout form:
Full Name — your real name so we can address the package correctly.
Phone Number — a valid Nigerian number so our courier can reach you.
Email — optional, for your order confirmation receipt.
Delivery Address — your full street address including landmark if possible.
City & State — select your state from the dropdown.
Choose any of our 5 payment options — whichever is most convenient for you. Then click "Place Order".
You will immediately receive your Order Reference Number (e.g. SE-AB12CD34-EF56). Save this number — you will use it to track your order.
Pick whatever works best for you. All methods are safe and accepted.
Pay cash to the courier when your order arrives at your door. No upfront payment needed.
Transfer the exact order amount to our bank account. Your order ships after we confirm receipt.
Pay securely with your debit card, credit card or USSD code through Paystack — Nigeria's #1 payment gateway.
Order and arrange payment directly via WhatsApp. Great for bulk orders or if you need help choosing products.
Pay using your phone's USSD banking code. No internet connection required — works on any phone.
Use your Order Reference Number on our homepage to check your order status at any time.
Your order is confirmed and reference number issued
Payment verified and order is being prepared
Your items are being packaged carefully
Order is with courier and on its way to you
Order arrived at your address successfully
Potiskum: FREE delivery, same day or next day. Yobe State and nearby states (Borno, Bauchi, Gombe): 1–3 business days. All other states across Nigeria: 2–5 business days. We dispatch all orders within 24 hours of confirmation.
Yes! Shago Express delivers to all 36 states of Nigeria plus Abuja. Whether you are in Lagos, Abuja, Kano, Maiduguri or any other city — we will deliver to your door.
Contact us immediately via WhatsApp with photos of the item. We will arrange a replacement or full refund within 48 hours. Your satisfaction is our guarantee — we will make it right.
No account is needed. Just browse, add to cart, enter your delivery details and place your order. It is that simple. We do not require registration.
After placing your order you will receive an Order Reference Number (e.g. SE-AB12CD34-EF56). Go to our homepage, click "Track Order" in the navigation, enter your reference number and you will see your current order status instantly.
Yes! Click the "HA" button at the top of any page to switch the entire website to Hausa. You can also contact us on WhatsApp and chat in Hausa — we respond in Hausa too. Siyayya ba Wahala!
Yes, completely safe. We use Paystack — the same payment system trusted by major Nigerian banks and thousands of businesses. Your card details are encrypted and never stored on our servers. If you are still not comfortable, use Cash on Delivery instead.
Yes, you can cancel within 12 hours of placing your order by contacting us on WhatsApp with your Order Reference Number. After 12 hours, if the order has already been dispatched, cancellation may not be possible.
Our team is available on WhatsApp to help you with anything — product questions, order help, or bulk orders.
💬 Chat With Us on WhatsApp